Members Digital is a complete sales, communication, and retention system.
Most business owners have no idea how much money they're losing. Not just losing today, but missing out on big future growth. We've been running online businesses for 25 years. No doubt, the landscape has changed.
The internet used to be the big equalizer. In some ways, it still is. Websites are easier than ever to make. Almost everyone carries around a high quality video camera. The internet is full of marketing experts, telling you how to do everything for free. But it's not really free. It's costly to waste your time and money using outdated tactics. The internet has become bloated with too much information. The problem is similar for both you and your target market.
So, what's changed? For starters, the people have changed. They're more impatient. They're less commitall. They have tons of options. Millions of things compete for their attention. It's made them fickle and flaky. One wrong word, and they'll ghost you in a minute. Small tweaks in your process turn those ghosts into a loyal, high-paying members. You don't have to win every client, but you better have good percentages.
What else has changed? There's a lot more competition. Everyone thinks they can start a business now, and everyone thinks it's easier than ever. It's not. At the end of the day, it's still lucrative, so the real competition is tougher. But there are more clowns to sift through, so the average buyer is more skeptical. You might be great at delivering your service, but if you want to do it for a living, you have to be good at selling it.
The increased competition means more people are doing your business poorly... making it harder for consumers to trust everyone involved. And the private-equity bros... they're better than you at tech... better than you at systems... and way better than you at selling... and they'll abuse customers both before and after the sale. Now they're taking your potential new customers, and leaving them with a distaste for your entire business category.
It doesn't have to be that way. Use modern systems and solid sales techniques if you want a fighting chance. And if you've never been taught how to sell expensive memberships... then Members Digital will teach you that too. You've spent all of this time learning the membership you offer. Now it's time to learn how to sell it.
Prices will increase soon. We ocassionally offer discounts through email. Our packages are below.
Streamlined communication, using a single inbox, for email, sms, webchat, Facebook messenger, Google messaging, Whatsapp, etc. You don't need to use them all, but you could if you wanted.
Reply to leads, prospects, members, and students as quickly as possible.
Schedule texts and emails to deliver at the best times.
Lead > Email > Text > Phone sequence, for optimized contact rates.
Instant and timed replies, so leads know you're responsive - leading to faster, easier sales.
Chat In real time with website livechat.
Mobile app for easier communication on the go.
Dedicated Email Sending Sub-Domain - Includes setup help for SPF, DKIM, and DMARC, to give you the best chance at hitting inboxes, and avoiding spam/junk folders.Reply to leads, prospects, and students as quickly as possible.
Automatic Email Unsubscribe Function - Avoid spam complaints by making it easy for contacts to opt-out.
Email Verification - Check email validity, avoid bounces, and protect your sender reputation.
SMS Opt-Out - Stay compliant with the law by automatically including legal opt-out messages.
Phone Setup - Includes help with A2P 10DLC and Stir/Shaken to maximize phone pick-up rates.
Assign appointments to yourself, specific employees, or use the round-robin system for an even distribution.
Integrates directly with Google Calendar, Outlook/Office 365, or iCloud Calendar to provide two-way synchronization, for accurate booking and real-time availability.
Preloaded calendars that work with our sales system, including private introductions, adults, children, general class observations, first class participating, and drop in calendar. Each calendar kicks off a different follow up sequence, designed to maximize show rates.
Custom calendars can be made for special events or other reasons.
Allow self scheduling. (but make sure to contact prospect immediately after they schedule for best results.)
It's a super flexible system. We'll show you how to use it for best results.
Easily bring new members into your ecosystem.
Contract Signing and Payments at Point of Sale - Bring your own contracts, we don't give legal advice. We do show you how to get the signature.
Onboarding Kickoff - Start your onboarding sequence as soon as a new member pays.
Automatically send the rules, schedules, and future messaging that makes new members feel good about your facility. This is one of the keys to retention.
Automatically time an initial satisfaction surveys, or a future review request, using our unique review request system.
Flexible, and easy to keep students on recurring billing.
No merchant account required.
Easily plugs into your existing payment system, using the API or webhooks.
Host your wordpress site with us, to streamline your entire tech and marketing system.
Direct members or students to your own store, to purchase uniforms, equipment, or swag. This is often paired with your onboarding process, to save you time, and keep new members on track.
Don't waste time at the computer all day. Work on social media when you want, and schedule your posts for the best times of the day or week.
Or delegate that function entirely. The social planner makes it easy for hire outside help to do the work, while you supervise and make sure they're doing a great job.
Turn students, influencers, or the general public into evangelists for your business. Give them tracking links, and pay them for new student sign ups.
Use the API for complex two way communication between the Members Digital MAS and other software you use.
Surveys are super useful at critical junctures. We use them at the 6 week point for new members, and they're also great for exit interviews.
Webhooks facilitate communication between the Members Digital MAS and other software, on an as needed basis.
Say the right things, so the right things are said about you.
Use our framework to get reviews from current members, new members, travelers, and more.
When a new lead comes in, the Members Digital MAS system goes to work - alerting your team to make the best response possible. Incoming calls can be routed however you like. If no one is available to take the call, we text the prospect back ASAP so they know you'll be with them soon.
Don't waste time replaying conversations in your head. Replay the real recordings to improve your appointment setting and sales skills. This is one of the most under-rated features of a modern business phone system.
Delegate tasks and establish roles, with controlled access for 9 other team members. Your social media guy doesn't need access to your billing, and your accountant doesn't need to see your appointment funnel. You keep control for each team member.
For membership businesses looking to grow.
Do you have less than 12 paying members?
Are you willing to follow our proven system?
Our system is easy to learn, but it still requires you to want the outcome and follow the steps to get there.
Can you commit to learning appointment setting, and membership sales?
Follow the scripts, follow the guidelines, and make the sales.





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7901 4th St N Ste 300
St. Petersburg, FL 33702
Get More Members, Keep More members.
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